Critical Thinking: an Interview - Part I
An interview with Richard Wells of Business Processes Inc. What is critical thinking? How does it help us resolve difficult issues, make better decisions, and solve problems.
Critical Thinking: an Interview - Part II
Continuing an interview with Richard Wells of Business Processes Inc. What is critical thinking? How does it relate to creative thinking, whole-brain thinking (and more)?
Root Cause & Five Whys
Clarify the concept of causal chaining and root cause to improve corrective actions.
Five Whys - How To Do It Better
Root cause is redefined. Tips are offered to avoid logical errors, minimize frustration and obtain improved results.
Three-Legged Five Whys
A critique of a procedure intended to improve upon Masaaki Imai’s Five Whys.
Rx for Six Sigma? Add Critical Thinking !
Improve your Six Sigma results by adding BPI’s Critical Thinking and Project Management tools.
But What About People Problems
A discussion with an experienced BPI instructor/consultant.
Incentives
Could misaligned incentives be contributing to your organization’s problems?
Project Management Tip #1
What’s the best way to handle multiple projects? Learn one way for cutting average project durations 25-50%.
Critical thinking and Strategic Planning
Thinking About Training : BPI is one of the founding associates of OPR, a consulting consortium. The following articles is an excerpt from an informal interview between OPR, and BPI.
HRD in the Middle
Thinking About Training : BPI is one of the founding associates of OPR, a consulting consortium. The following articles is an excerpt from an informal interview between OPR, and BPI.
Problem Solving in a Crisis
This real life story, about a life or death situation, demonstrates the critical need for critical thinking skill even among highly trained professionals.
Time Pressure Decisions!
Yes/No. Go/No Go. Choose NOW! Find out how to quickly clarify the situation to improve your decision results.
When Communication Is Not Enough
Many companies provide training in interpersonal communication skills to improve abilities to share thinking about problems and decisions. But we have found that often good communication still is not enough. One of BPI’s expert consultants relates an experience with expert communicators and a long standing problem.
Sheep-Dip Training
Dip ya and forget ya!
A Simple Tool For Measuring Training Impact
A self-assessment method for Kirkpatrick Levels Three and Four is reported to have been validated. Alan Scott applies a technique he read about in the book Elevators by John Noonan.
Back to the(Internet) Classroom
From Training Magazine, March 1999. This article describes one training supplier’s journey to selection of a distance learning decision.
Critical Thinking System
This is a chapter taken from the Resource Guide To Performance Interventions published by Jossey-Bass Pfeiffer, January 1999. This is one of 50 interventions from the book describing the creation and implementation of a critical thinking system for a manufacturing plant.
Targeting Waste
Waste, where it hides, how to find and eliminate it!
Stopping Work Complications
Creating efficient, streamlined processes - and keeping them that way - is the focus of this article.
Accountability and Authority
BPI’s critical thinking skills and project management methods can improve your organization’s capacity to have competent and trusted leadership.
Walk the Walk
How a good leader can coach employees to help them learn how to think better. A couple of brief coaching examples demonstrate how simple it can be to lead employees to create better results - if you yourself have the right tools.
Vision and Leadership
A good leader has clarity, accepts responsibility and has substance (not just a good style.) Get others on board to close the gap between the current reality and the organization’s (department’s or unit’s) vision.