Who Are We?

Critical Thinking Experts

The people at Business Processes Inc. (BPI) are critical thinking experts. With almost 30 years experience teaching problem solving, decision-making, and planning to customers from every major industry, our strength is an ability to make common sense more common. Our methods offer an optimal blend of simplicity and analytical power. We tailor by industry and to any organizational level.

We also offer Train-the-trainer and distance learning options.

What Do We Offer?

Critical Thinking for Leaders

This is a two-day workshop for organization and team leaders. It teaches the BPI core thinking skills. Emphasis is on using three levels of leader leverage to improve organizational thinking (i.e. personal thinking competence, coaching the thinking of others, and improving organizational climate through reasoned action.)

Critical Thinking

This two-day workshop is for teams and individuals. It also teaches the BPI core thinking skills. The emphasis is on teaching people how to think and to collaborate systematically. One-day modules from this course are also available: Systematic Problem Solving and Systematic Decision Making.

Systematic Project Management

This is a one-day workshop on project management basics (a.k.a. project management for mere mortals.) It is an excellent stand-alone course or it can be used as a prerequisite for project management software training.

What Makes Us Unique?

Immediate ROI possible

There is significant time in each workshop devoted to job issues of participants. Each class can demonstrate a positive ROI even before returning to work duties.

EASY to learn & easy to use

The streamlined thinking process is easy to learn and use. (The cause analysis process takes 30-40 minutes to identify a most likely cause and a test to verify it.)

ANY organizational level

The simple yet powerful processes work with any organizational level from hourly through upper management.

Job Aides

We provide a thorough reference text, printed wall chart forms, pocket sized job cards/books & electronic forms.

One and Two-Day Workshops

The workshops are highly interactive, practical and very well received. They generate interest and create great word of mouth demand. And, the organization benefits form the minimized time off the job.

What Business Issues Do We Address?

  • Failure to find root causes of problems
  • Many muddled actions instead of one targeted corrective action
  • Projects late, over budget, or low quality
  • Information overload and complexity
  • Jumping to conclusions
  • Long response times
  • Any issue needing problem solving
  • Unclear analysis and recommendations
  • Poor, ineffective and narrow decisions
  • Actions uncoordinated and counterproductive
  • Complicated and unwieldy organizational systems
  • Poorly defined projects
  • Long wasteful meetings
  • Any issue needing a decision